Privacy, terms and refunds
WHAT THE READING IS
Two Charts provides a written relationship reflection based on the birth details supplied by the customer. It is for reflection and entertainment. It is not medical, psychological, legal or financial advice, and it does not predict illness, death, pregnancy or guaranteed future events.
You must be 18 or older to order.
WHAT WE COLLECT AND WHY
- Birth date, birth time when known, birthplace, birth time zone and chart sex for each person. These are needed to calculate and interpret the charts.
- Your email address, used to send the private report link and handle your order.
- The optional note you write, used only to decide where the report should begin.
- Ordinary server request logs, including IP address and request time, used for security, abuse prevention and capacity monitoring.
We do not use advertising pixels, cross-site tracking, or third-party analytics on this site. We do not sell personal data.
RETENTION AND DELETION
Order details containing birth information, your email and your optional note are stripped from active order records within 30 days after the order. Status and reference records may be retained without those personal details for accounting and refund handling.
You can ask us to correct or delete your birth details and report earlier. Send the request from the email address used for the order and include the order reference.
PAYMENT
When payments are enabled, Gumroad processes the card or wallet transaction as the checkout provider. Two Charts does not receive or store your full payment credentials. Gumroad’s own privacy and payment terms also apply. The price and one-time nature of the purchase are shown before you pay.
DELIVERY
The target delivery time is within 48 hours after a complete paid order. If the queue makes that impossible, we will give you a real revised time and allow cancellation before the report is delivered. The finished report opens through a private link; no account or app is required.
REFUNDS
If the report does not describe the relationship you asked about, email us within 7 days of delivery, and we will refund it to the original payment method. You do not need to justify the request. We may ask which parts missed so we can improve the service, but you are not required to answer.
CONTACT
Privacy, order and refund requests: reply to the email that delivered your report and include your order reference. Before a delivery email exists, use the contact address printed on the payment receipt once payments are enabled.